Retail Post-Questionnaire

Thank you for participating the LEAF Cool Communities Residential Shade Tree Planting Program. The following survey will take about five minutes to complete. Your feedback will help us improve the program so we can get more trees planted and improve the urban forest for everyone!
All information is kept confidential and will only be used in aggregated form. Nothing will be reported or shared that could identify you and no contact information is shared. You are free to skip any questions that you do not feel comfortable answering. Thanks for your help!

Name:

City:

Home Phone:

Work phone:

Cell phone:

Address:

Postal Code:

Email address:

1. Did you plant the trees/shrubs as the same address that you filled out on your form? (confirm):

Yes

No

i. If not, at what address were they planted:

2. How often have you been watering your new tree/shrub?:

Never

Occasionally

1 to 3 times per week

More than 3 times per week

3. What method do you use to water:

Watering can or bucket

Hose

Soaker hose

Sprinkler

4. Retail staff knowledge of trees and tree care was:

Excellent

Good

Fair

Poor

Not applicable

5. Retail staff knowledge of the rebate program and selection tool use was:

Excellent

Good

Fair

Poor

Not applicable

6. The tree/shrub planting and care guide provided was:

Very helpful

Somewhat helpful

Not helpful

I did not read it

7. Will you keep the guide for future reference?:

Yes

No

8. Did you follow the guidelines for tree placement?:

No, I did not read the guidelines for placement

No, I wanted to plant it elsewhere

Yes, I followed most of the guidelines

Yes, I planted it in the optimal location to maximize my energy savings

9. For each tree, approximately what direction did you plant it from the house and how far did you plant it from your house?:

e.g. Sugar Maple - 20 ft - NW from house

10. Would you prefer to have the printed information on tree/shrub planting and care in another format?:

Yes

No

i. If yes, what would you prefer:

Short video

Web-based interactive tools

In-person workshop

Other

ii. if other:

11. What format would you prefer for LEAF to provide future support for your tree care questions and concerns?:

Phone

Email

Online factsheets

Web discussion forum

12. Did you find the program convenient to participate in?:

Yes

No

i. if no, please explain:

13. How would you rate your knowledge of tree planting and care?:

None

Some

Intermediate

Advanced

14. Approximately how old is your home?:

Less than 5 years

5 to 20 years

20 to 50 years

More than 50 years

15. What is your house type?:

Detached

Semi-Detached

Fully attached

Other

i. if other, please specify:

16. What is your first language?:

17. Which of the following options describes your age?:

Under 20

20 to 29

30 to 39

40 to 49

50 to 59

60 or over

18. What is the highest level of education that you have achieved?:

Some high school

Graduation of high school

College/Trade School

University degree

Graduate degree

19. What was your gross household income last year?:

Less than $20,000

$20,000 to $59,999

$60,000 to $99,999

$100,000 or more

20. What is your heating type?:

gas

electric

hot water

other

21. Do you have air conditioning?:

Yes

No

i. if yes, what kind?:

Central

Portable

Window

Other

22. Would you recommend this program to others?:

Yes

No

i. if no, please explain why:

Additional comments:

Did you visit the Cool Communities website before purchasing your tree/shrub?:

Yes

No

Did you visit the Cool Communities website after purchasing your tree/shrub?:

Yes

No

What was your top reason for participating in this program?: